An Introduction
Communication is the essence
of vital managerial traits. In communication a spectrum of traits come into
play to make it wholesome. Body language or non-verbal communication is one of
the cardinal aspects of that spectrum. One can pick up a lot of elements of
body language by observing successful people when they speak. In fact an easy
method of picking up key body language signals is by observing good actors
playing their roles in films.
Research shows that 60 to 90 percent of our communication with others is nonverbal, which means the body language we use is extremely important. In addition, it's especially important to make a good first impression.
Here are 10
pointers to nonverbal communication (NVC).
1.
NVC signals like eye
contact, gestures, postures, body movement and tone of voice must be paid
attention to.
2.
In congruency between
ones words and nonverbal behavior indicates that you have to be careful.
3.
Concentrate on your
tone because it carries a wealth of information ranging from enthusiasm to
disinterest to anger.
4.
Use good eye contact
since failure to maintain the same could signify evasive behaviour or
concealment of something.
5.
Question nonverbal
signals when confused, for instance you could clarify by asking, “Is that what
you meant?”, when in doubt.
6.
Use signals to make
your communication more effective and meaningful. For instance your hand
movement can stress what you are saying.
7.
Look at signals as a
group to accurately read nonverbal behavior as looking at signals in isolation
may not give you the whole picture.
8.
Consider context and
situation as they play a critical role in communication.
9.
Be aware that signals
can be misread. For instance a firm handshake indicates strong personality
while a limp handshake signifies lack of fortitude.
10. Practice.
Practice. Practice. Just like verbal communication, NVC also needs constant
practice and improvement.
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