An IntroductionCommunication is the essence of vital managerial traits. In communication a spectrum of traits come into play to make it wholesome. Body language or non-verbal communication is one of the cardinal aspects of that spectrum. One can pick up a lot of elements of body language by observing successful people when they speak. In fact an easy method of picking up key body language signals is by observing good actors playing their roles in films.
Research shows that 60 to 90 percent of our communication with others is nonverbal, which means the body language we use is extremely important. In addition, it's especially important to make a good first impression.
Here are 10 pointers to nonverbal communication (NVC).1. NVC signals like eye contact, gestures, postures, body movement and tone of voice must be paid attention to.
2. In congruency between ones words and nonverbal behavior indicates that you have to be careful.
3. Concentrate on your tone because it carries a wealth of information ranging from enthusiasm to disinterest to anger.
4. Use good eye contact since failure to maintain the same could signify evasive behaviour or concealment of something.
5. Question nonverbal signals when confused, for instance you could clarify by asking, “Is that what you meant?”, when in doubt.
6. Use signals to make your communication more effective and meaningful. For instance your hand movement can stress what you are saying.
7. Look at signals as a group to accurately read nonverbal behavior as looking at signals in isolation may not give you the whole picture.
8. Consider context and situation as they play a critical role in communication.
9. Be aware that signals can be misread. For instance a firm handshake indicates strong personality while a limp handshake signifies lack of fortitude.10. Practice. Practice. Practice. Just like verbal communication, NVC also needs constant practice and improvement.
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